At My New Car we realise that you may have a few questions to ask before proceeding with a purchase of your new car. Below we have tried to list the most frequently asked questions, however if your question is not listed below, then please do not hesitate to contact us with your enquiry, are staff more than happy to help you with any query you may have. You can e-mail us at enquiries@mynewcarltd.co.uk What is My New Car all about? Why should I buy a car from My New Car? Do you update your model range? The car that I want is not listed on your search facility, can you still provide a quote? Can I choose different options that those listed on the quote form? Does My New Car arrange the finance as well? I am interested in purchasing a car from My New Car, but would like to test drive it first, is this a possibility, and can My New Car arrange this? I like the price of the quote you have provided me with, how do I now proceed with my purchase? Will my new car meet UK specifications, and who will know that it is an import? As my car is an import, will there be any difficulties getting it serviced or repaired with a UK garage? Will my new car come with a manufacturers warranty? Is it really as easy as it seems, what's the catch?

| What is My New Car all about? | 
| This is easy to answer. My New Car is about putting our customers first. For too long the car manufacturers and their franchised dealers have controlled the buying process. My New Car is changing all that by showing our customers the best place to buy there next new car UK and Europe saving our customers at least 10 - 40% off RRP prices it really is that easy. (top of page) |

| Why should I buy a car from My New Car? | 
| Because we always put our customer first. How and where to buy your car can seem very confusing today. There's so much choice and so much uncertainness about prices. My New Car is here to make it simple. We guide you to make the right choices every step of the way. And we make this guarantee that every page of this site will help you save money. The models we are finding are the most popular and are offered at very competitive prices. We pride ourselves on our good reputation. Customer service and satisfaction is top of our priority list. (top of page) |

| Do you update your model range? | 
| As soon as new models become available our model range is updated. Sometimes we have models that will be on special offer or are from a previous stock range. These will be highlighted for you so you can see. (top of page) |

| The car that I want is not listed on your search facility, can you still provide a quote? | 
| If you do not see the car that you want listed on our search facility, then please complete this form and we will be happy to provide you with a quote for your particular car. We have only listed the most popular models on our site. (top of page) |

| Can I choose different options that those listed on the quote form? | 
| If you do not see the optional extra that you require, then please provide us with details of what you require when you fill in a quote form, and we will investigate if the option is available with the car you require. (top of page) |

| Does My New Car arrange the finance as well? | 
| My New Car does not arrange the finance directly, but we are able to provide information on organisations that will. (top of page) |

| I am interested in purchasing a car from My New Car, but would like to test drive it first, is this a possibility, and can My New Car arrange this? | 
| Unfortunately we are not able to provide test drives of the cars we find, however we would recommend that you visit your local dealer and arrange a test drive of the model you are interested in. This will also provide you with a good opportunity to compare prices and see just what a saving My New Car is able to provide you with. (top of page) |

| I like the price of the quote you have provided me with, how do I now proceed with my purchase? | 
| We will supply you with the contact details of the supplier and they will send you an order form and information pack. (top of page) |

| Will my new car meet UK specifications, and who will know that it is an import? | 
| All our cars are fully approved and meet UK specifications. Your car will have an European Certificate of Conformity, this ensures that it conforms to EU standards. All our cars for the UK market are right hand drives.
Paperwork at DVLA will contain details of the dealer from which the car was sourced. The vehicles log book will also have details of the dealer as well. (top of page) |

| As my car is an import, will there be any difficulties getting it serviced or repaired with a UK garage? | 
| There is no problem here whatsoever, you will be able to take your new car to a local dealer for a service or repair. EU regulations state that dealers must carry out a service on the car brand that they sell, irrespective of where the car was purchased. (top of page) |

| Will my new car come with a manufacturers warranty? | 
| Yes, all the cars My New Car find, come with a 2year manufacturer warranty. We also have an option to extend this to 36 months. If you would like to know more details on the extended warranty please e-mail us at: enquiries@mynewcar.uk.com, stating the car you are interested in and the extended warranty length. (top of page) |

| Is it really as easy as it seems, what's the catch? | 
| There is no catch, and yes it is that easy. Our customers always come first. The price you have been quoted includes all delivery costs and VAT, vehicle registration documentation. (top of page) |
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